Terms & Conditions – Pushpa Pickles

By accessing and using the Pushpa Pickles website (thepushpakitchen.com) and our services, you agree to comply with and be bound by the following Terms & Conditions:

1. Use of Our Website

You agree to use this website for lawful purposes only and agree not to:

Violate any laws or regulations through our website.
Interfere with or disrupt the proper functioning of the website.
Copy, resell, or misuse our content, branding, or products without permission.

2. Product Information

All product descriptions, pricing, and availability are accurate to the best of our knowledge at the time of publishing.
We reserve the right to correct any errors or make changes to product details, prices, or availability without prior notice.
Since our pickles are handmade, minor variations in taste, color, or packaging may occur.

3. Orders & Payments

By placing an order, you agree to pay the total amount including applicable taxes and shipping charges.
Payments are processed securely via trusted third-party payment gateways. Pushpa Pickles does not store your payment details.
Orders are confirmed only after successful payment.

4. Delivery

Orders will be processed and shipped within the specified timeframe (generally 5–7 business days for India and 10–20 business days for international orders).
Delivery timelines may vary depending on your location and courier service.
Pushpa Pickles is not responsible for delays caused by shipping carriers, customs, or other external factors beyond our control.

5. Returns & Cancellations

As pickles are perishable food items, we do not accept returns once products are delivered.
Refunds or replacements are allowed only in the following cases:
- You received the wrong item.
- The product was damaged/spoiled upon delivery (proof required within 24 hours).
Please refer to our Refund & Cancellation Policy for detailed terms.

6. Limitation of Liability

Pushpa Pickles is not liable for any direct, indirect, or consequential damages arising from the use or inability to use the website, products, or services.
Customers are responsible for checking ingredients for possible allergens.
Products must be stored properly — Refrigerate after opening to maintain freshness.

7. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time.
Updated terms will be posted on this page and will be effective immediately upon posting.

8. Governing Law

These Terms & Conditions are governed by the laws of India.
The courts of Hyderabad, Telangana shall have exclusive jurisdiction over any disputes.

9. Contact Us

📧 Email: info@thepushpakitchen.com
📞 Phone/WhatsApp: +918712400703